Terms and Conditions for Qayraa

Welcome to Qayraa! By accessing and using our website, qayraa.com, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchases or using our services.


1. General

These Terms and Conditions apply to all users of the website, including visitors, customers, and merchants. By accessing or using our site, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree, you should not use our website.


2. Product Information and Availability

  • Product Descriptions: We strive to ensure that all product descriptions and images on our website are accurate and up-to-date. However, we do not guarantee that the descriptions are free of errors or omissions. If a product received does not match the description on the website, please contact us for assistance.
  • Product Availability: We reserve the right to limit the quantity of products available or discontinue any product without notice. All products are subject to availability, and we cannot guarantee that items will always be in stock.

3. Pricing and Payments

  • Prices: All prices listed on qayraa.com are in Bangladeshi Taka (BDT) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without notice.
  • Payment Methods: We accept various payment methods, including bkash, nagad, debit/credit cards, and cash on delivery (COD). All payments must be made in full at the time of purchase.
  • Payment Security: We take reasonable measures to protect your payment information. However, we cannot be held responsible for any breaches beyond our control.

4. Shipping and Delivery

  • Shipping Locations: We currently ship to locations across Bangladesh. Shipping costs and delivery times will be calculated during checkout.
  • Delivery Time: We aim to deliver your order within the estimated timeframe provided at checkout. However, delays may occur due to unforeseen circumstances, and we cannot guarantee exact delivery times.

5. Returns and Refunds

Please refer to our Refund & Return Policy for detailed information on returns, exchanges, and refunds.


6. User Accounts

  • Account Creation: You may be required to create an account to use certain features of our website. You are responsible for keeping your account information secure and confidential.
  • Account Termination: We reserve the right to suspend or terminate accounts if we suspect any fraudulent activity, misuse, or violation of our Terms and Conditions.

7. Intellectual Property

All content on qayraa.com, including text, images, graphics, and logos, is the property of Qayraa and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our website without prior written consent.


8. Limitation of Liability

Qayraa is not liable for any direct, indirect, or consequential damages arising from the use of our website, products, or services. This includes, but is not limited to, damages for loss of profits, data, or goodwill.


9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes or claims arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts of Bangladesh.


10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically. Continued use of our website after any modifications constitute acceptance of the new terms.


11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us at info@fairyofficialbd.com.